Your Personal Computer Is a Lifeline to Your Life and Work. Stop Wrestling with Your Technology and Let One of Our Tech Experts Be Your Guide.
Whether you’d like to set-up a new desktop, transition from a PC to a Mac for your home office, or repair a slow machine — we’ve got the experience and know-how to complete the job.
Transition from PC to Mac
Either you’ve considered the transition or you’ve made the switch to a Mac and things are little confusing. That’s okay! Our trained experts will give you the full run down on everything from new keyboard shortcuts and file locations, to how to save your photos to the cloud and synchronize your new computer with your smart devices. Having trouble with software? Our technicians will walk you through software and hardware basics, too.
Customer Support
Tech Help Boston has 2 fully dedicated MacBook technicians with more than 20 years of combined expertise – who not only help repair bugs, but walk you through the process so that you’re in the know-how every step of the way.
Consultation
Are you interested in learning all the ins and outs of your brand new Apple device? Setup an appointment with one of our support technicians and we’ll give you a one-on-one consultation. Syncing your email, importing your contacts, and transferring data from device to device are just a handful of common questions we receive every day.
Computer Setup
We will create user accounts, setup your default web browser, homepage and search provider, install and configure apps/software programs (MS Office, Adobe Reader, etc.), setup email account(s), install hardware devices (printer, external hard drive, video card, RAM, etc.), test your network and internet connectivity and demonstrate the basic functionality of your equipment – if needed.
Printing/Wireless Printing Issues
Printing wirelessly on a Mac or iOS device can be a hassle at times! Having problems printing? Check out this helpful blog post to see if you can fix it.
Hardware/Software
We have everything it takes to speed up your hard drive, upgrade your OS X or Ram, replace a damaged screen, and smooth over any synchronization issues you may be experiencing.
Onsite Support and Drop Off Services
Don’t lug your equipment to some store! One of our Tech Experts will come to your home or office and take care of any issue you may have.
Small Business Support
Do you operate out of your home or a small office? While you’ve rightly invested in a Mac for the workplace, you may not have the budget to hire a full-time IT expert, or the wherewithal to find an experienced freelancer which our experts highly advise against. Never fear! Our on-site and remote Mac technicians are always ready to help out with any workplace issues which may arise with your equipment. And we offer the flexibility to work around your budgetary and schedule constraints.
For more information on our home computer support services visit our PC Setup and Support Page and check out our blog for helpful How-To’s and all the answers to your popular questions.
We’re happy to come to you to diagnose and repair your computer – but we’re even happier to take the much-needed care of your home & commercial technology entirely off your plate. Ready to learn more about our competitive pricing and packages?
Sign up for our monthly Concierge Plan to receive expert home & commercial tech support and guidance today.